1. Samsung Experience Stores Offering Repair Services:
Samsung Experience Stores provide repair services for smartphones, tablets, and wearable devices. You can visit the following locations directly:
Abu Dhabi:
- Abu Dhabi Mall
- Al Wahda Mall
- Mushrif Mall
- Dalma Mall
- Marina Mall
Dubai:
- Deira City Center
- Dubai Mall
- Mall of the Emirates (MOE)
- Mirdif City Centre
- Dubai Festival City
These stores offer services such as software troubleshooting, screen replacements, and battery issues. Before visiting, it's advisable to back up your data and bring necessary accessories like the power adapter and USB cable.
2. DG Help – Samsung Authorized Service Center:
DG Help is an authorized Samsung service center specializing in the repair of Samsung smartphones, tablets, and wearables. They offer same-day repair services and operate daily from 10:00 AM to 10:00 PM. In Abu Dhabi and Dubai, you can find them at:
Abu Dhabi:
- Abu Dhabi Mall
- Al Wahda Mall
- Dalma Mall
- Mushrif Mall
- Marina Mall
Dubai:
- Times Square Center
- IBN Battuta Mall, China Court
- IBN Battuta Mall, Egypt Court
- Deira City Center
- Mall of the Emirates
- Mirdif City Center
- Dubai Mall
- Mankhool
For more details or to book a repair, visit their website.
3. Contacting Samsung Support:
For further assistance or inquiries, you can contact Samsung Gulf Customer Support:
- Phone: 800-7267864
- Operating Hours: Daily from 9:00 AM to 7:00 PM
More contact options are available on the Samsung Gulf website.
Tips Before Visiting a Service Center:
- Back Up Your Data: Ensure all important data is backed up to prevent loss during repairs.
- Prepare Accessories: Bring necessary accessories like the power adapter and USB cable to assist in troubleshooting.
- Check Warranty Status: Verify if your device is under warranty to understand potential repair costs.
By choosing authorized service centers, you ensure that your device is handled by certified professionals using genuine Samsung parts.